It’s a bit like Uber, without the self-driving cars: Tech company DoorDash offers door-to-door delivery handled by “dashers,” who sign up to work as little or as much as they choose.
As of today, DoorDash is now operating in the Pittsburgh area, making our region the company’s 56th major metropolitan market. In addition to the city, the service is available in Robinson Township, Green Tree, Bridgeville and Mt. Lebanon.
Between 11 a.m. and 10 p.m, people in those areas can order from hundreds of local restaurants including Primanti’s, Kaya and Bluebird Kitchen, as well as national chains such as Houlihan’s, PF Chang’s and Buca di Beppo.
“Delivery is something we see as the future of restaurant dining, and we are excited to be a part of it,” said Jim Prezioso, regional marketing manager for Primanti Brothers, in a statement about DoorDash’s arrival. “Bringing Primanti to people’s homes through DoorDash is something we are excited for as a business.”
During their debut in the Pittsburgh market, first-time deliveries will be free and additional deliveries incur only a $1.99 delivery fee during the first two weeks. We’re also told that Pittsburgh-area customers will get $5 off an order of $15 or more (use the promo code DASHPITT) now through April 30.
How will costs work after that? As with Uber, it can be a little complicated. In a blog post about the service, CEO and Co-founder Tony Xu explains it this way: “When ordering on DoorDash, customers pay for the price of their food and any local taxes, plus a delivery fee, an optional Dasher tip and a service fee.” But, he says, some restaurants that enter into formal partnerships with DoorDash share some of the delivery costs, meaning there won’t be service fees for some restaurants.
A DoorDash spokesman has told Quartz that they have tested “surge pricing” in some markets. No word yet as to whether or not Pittsburgh customers will see that here.
“Pittsburgh has been a focus of ours for some time, and today customers will now be able to use DoorDash to delivery from some of their favorite local restaurants,” Xu said in the announcement of DoorDash’s arrival. “The city itself has such a rich history and culture when it comes to food, making this launch especially exciting.”
You can find the service online or download their app for Android or iOS.